Functieomschrijving- Provide second- and third-line support for Azure & M365.
- Analyse, prioritise and resolve incidents using ServiceNow.
- Troubleshoot and support issues related to:
- Azure AD, Intune, Exchange Online, Teams & SharePoint
- Windows Server (migrations & updates)
- Basic networking (VPN, firewall, switching)
- Printing and data reporting issues
Automate recurring tasks using PowerShell.Collaborate on projects (migrations, ITIL processes, security testing).Work proactively to improve processes and prevent incidents.
Profiel- 5+ years of IT support experience, including 2–3 years on L2/L3 level.
- Strong knowledge of Azure & Microsoft 365.
- Experience with Windows Server & Active Directory.
- Familiar with ticketing tools (ServiceNow is a plus).
- Fluent in English (Dutch or French is a plus).
- Proactive, hands-on and solution-oriented mindset.
Organisatie- en afdelingomschrijving
Are you an experienced IT support professional with strong expertise in Azure and Microsoft 365? Do you enjoy solving complex issues, taking ownership of tickets, and making a real impact in a modern cloud-first environment?
We are looking for an L2/L3 Support Engineer to strengthen an international IT team and ensure smooth operations across cloud and infrastructure services.
Aanbod- A challenging support role with strong focus on cloud technologies.
- Variety: a mix of support and project involvement.
- Competitive salary package with extra benefits.
- Training and certification opportunities to boost your career.