Functieomschrijving

Provides hands-on technical, technical assistance via phone or other forms of communications and warranty information regarding equipment.
Completes technical product reports; reports on product problems encountered.
Provides the initial contact for all representatives.
Creates a communication system between the District Sale, the regional manager, and the customer service department to better serve the needs of the customer, and the interests of the company.
May Provides one-on-one technical training (internal and external).
Carries out in-house and on-site tests.
Ensures the on-site maintenance activity service.
In charge of the rental units fleet management.
In charge of the laboratory housekeeping and supporting customers’ visits.
Handles other requests from management on a timely basis.
Performs quality audits as requested.

Profiel

Technical training required : preferably an Mechanical or Scientifical Engineering degree or relevant professional experience.
Good interpersonal and sales skills with customers, sales reps, and inside personnel or prospects; persuasive skills with in-company personnel.
Willingness to travel (30-50%).
Being fluent in English is an asset.

Organisatie- en afdelingomschrijving Our client is located in Nivelles.Aanbod