Team Leader - Ingénieur dans le secteur de la chimie (eaux)

Région de MonsIFarmaceutische industrie I Chemische en petrochemische industrie

Functieomschrijving The Lead Field Services Coordinator leads the field service team in the assigned geographic area and reports to the Area Manager to drive service process excellence in the territory in terms of utilization of service resources, efficient scheduling of service requests, service quality improvement and maintaining high quality service standards. Contact for all questions and activities regarding services in the assigned geographic area and the driving force in this scenario. This is about test methods, test equipment, training, coaching and audit schedules.
The following activities are a guideline:
  • Executing service activities at assigned key accounts
  • First line trouble shooting for Cooling, Boiler, Water and Waste and Industrial process water treatment applications
  • Efficient scheduling of service requests for the field service team
  • Approval of service report technical content, recommendations and time allocation. Follow-up any identified compliance findings.
  • Producing quarterly utilization data for the field service team.
  • Maximise efficient utilisation of service resources and optimise service costs.
  • Driving compliance to standard service methods through learning and development plans and service auditing.
  • Developing and maintaining a local document library of working methods/practices/risk assessments.
  • Facilitate customer service adjustments resulting from margin reviews.
  • Conducting EHS incident/accident investigations and produce appropriate reports for dissemination.
  • Translate standard and repeatable service methods across the territory.
  • Conducting on-site audits to a defined audit schedule.
  • Deliver Legionella compliance at customer sites.
  • Support for costing of contracts and other sales support
  • Project co-ordination
  • Comply with integrity and safety as required by the society policies
  • Report all work related accidents (including vehicle), diseases, dangerous occurrences, near misses, incidents and damage to property to Line Manager and EHS Manager, preverably through Gensuite.
Profiel
  • Degree in a Science or Engineering.
  • 5 years work experience and preferably in chemical water treatment industry.
  • People management and project management skills (team leader and  player)
  • Ability and willingness to work in range of environments to include but not limited to industrial facilities, manufacturing facilities, and power industry facilities.
  • Service mentality, customer is number one
  • Decision-making
  • Excellent communication skills,diplomacy, “Say-do” attitude
  • Fluent English, Dutch
  • Positive mindset and always looking for improvements
  • Strong flexibility and problem solving skills
  • Breadth and depth of industry knowledge would be a plus
  • Competence with windows office software
Organisatie- en afdelingomschrijving Our client is specialized in water treatment et process expertise.Aanbod A good opportunity inside a great company, with a team spirit. 
Heb je nog vragen?
Caroline Dessy Senior HR Consultant Select Gosselies +32 71 90 50 10
Team Leader - Ingénieur dans le secteur de la chimie (eaux) Vacature informatie
75308
Techniek - andere
Vast contract
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