Functieomschrijving

You are an administrative jack-of-all-trades with a communicative and energetic drive who likes to plan and organise. Do you also like to use your language skills as a customer service representative? Then this is your chance!

Your job description:

Communicate by telephone and e-mail with customers and external sales;
Gather information to deal with questions and complaints;
Processing orders, keeping customer information up-to-date;
Follow up the orders: check credit and availability of product, technical support, delivery,...;
invoicing, follow-up of payment (if necessary).

Profiel

Do you have the following qualities? Then maybe you are the person we are looking for!

Minimum Bachelor Degree in commercial direction
Preferably experience in a similar position in an international environment
Very good knowledge of Italian and a good knowledge of English. Knowledge of Dutch is an asset
Flexible to work hours
Experience with an ERP package, preferably SAP
Being able to work independently

Organisatie- en afdelingomschrijving

For our client, a world leader in building materials, we are looking for a Customer Service officer for the Italian Market. In this challenging position you will inform customers and external sales about the company's products and services.

Aanbod Attractive salary, supplemented with a package of extra-legal benefits