Customer support German-French/ CDI

LiègeIFarmaceutische industrie

Functieomschrijving

Your tasks: 

• You are responsible for contacts with online shops’ customers and are in charge of handling their emails and calls. 

• You have the ability to obtain and analyze all relevant information in order to resolve the issue.

• Thanks to your empathy and incredible sense of contact with customers, you are able to manage this crucial relationship, fundamental for the development of important e-commerce companies.

• Your quick and precise answers represent the public image of our e-shops.

• Positive thinking, patience and continuous improvement are the keywords. Our goal is to maintain the highest level of customer service!

Profiel

Profile/Requirements

• German native, with good French oral and written communication skills (or French native, with excellent German oral and written communication skills)

• Knowledge of Dutch and/or English is very welcome

• Perfect spelling and rigorous

• Customer minded

• Excellent problem solving and analytical skills

• Dynamic, multi-tasking

• Ability to evolve in a “just-in-time” and fast-moving environment

• Eager to learn

• No business experience required (any experience is always welcome

 

 

Organisatie- en afdelingomschrijving

Our client based in Liège is a rapid-growing company active in the e-commerce sector with multiple awarded websites.

As part of its growth, we're looking for: 

- A Customer support German-French (H/F)

Are you a fluent German speaker (with oral AND written skills) who likes satisfying consumers? So, this job is for you!!

Aanbod

We offer 6 months interim and follow up by CDI +

• A fascinating experience in a fast growing startup that works with successful e-commerce websites

• A stimulating and informal working atmosphere in a young and dynamic team

• A salary of 2000-2200€ depending on experience

 

Heb je nog vragen?
Charlotte Deridder Consultant Select Luik +32 42 74 51 30
Customer support German-French/ CDI Vacature informatie
73138
Administratieve ondersteuning & secretariaat
Interim optie vast
Wat is mijn reistijd?

Solliciteren bij Select Jobs

Je solliciteert op onze website?

  • Je solliciteert op onze website?
  •  
  • Je ontvangt doorgaans binnen 1 werkdag een persoonlijk bericht
  •  
  • Is er een match? Kennismaking, testen en interviews volgen daarna
  •  
  • Ziet iedereen het helemaal zitten? Dan volgt er een voorstel
  •  
  • Je nieuwe werkgever heet je van harte welkom
  •  
  • Loopt alles na je start vlot? We volgen het graag op
Meer info over onze sollicitatieprocedure