As a Customer Service Officer your main tasks will be:

• Handling phone calls and emails: responding to the customer’s inquiries and intervening parties.
• Gathering information and checking the data for accuracy and completeness.
• Providing technical support and communicating with customers.
• Updating the customer and all other parties involved.
• Monitoring and controlling agreements with all parties involved.
• Follow-up of all contract-related issues within the established deadlines.

For this job, we are looking for someone who has the following knowledge, experience and skills:

KNOWLEDGE AND EXPERIENCE

• Excellent spoken Italian & Dutch, good English
• Computer skills: Microsoft Office applications (Word, Excel, Outlook, …)
• Technical knowledge (automotive, tyres, …) is a plus
• No specific experience required

SKILLS

• Communicative person
• Problem analysis and problem solving
• Customer- and results-oriented
• Accurate and high work standard
• Multitasker and stress resistant
• You are willing to work 3 nights (33h) a week, which allows a ton of flexibility during the day for hobbies, grocery shopping or spending time with your family and friends.

For our client in Hasselt we are looking for a CS for the night shift. You will work in a multicultural and multilingual company where you will be helping clients with broken down vehicles or other issues on the road. 

You will have the opportunity to grow and learn new things every day.

You can count on a challenging and fulfilling job with many learning and growth opportunities.

You will work in a multicultural environment with a great atmosphere and nice colleagues.

A competitive salary, mealvouchers, ecovouchers, night premium...