Customer Research Marketeer - Brussels - fr/nl


Functieomschrijving You will be responsible of the management, collection, analysis and interpretation of key data information coming from several sources.
You’ll put in place and conduct regular surveys towards prospects and clients via multiple channels (calls, emails and/or automated surveys).
The concrete deliverable expected is very strategic and consists of usable information about the needs and expectations of the clients, the future trends in the real estate market, and analysis about the competition.
The strategic insights you’ll compile in reports will be used in the company’s communication and will contribute in defining the future product developments of Whise's solution to match the needs of the market.
As a member of the marketing team, you’ll report to the Head of Marketing & Communication.
Your main responsibilities will include:
  • You’ll take in charge the full management of the data collection, consolidation, analysis and interpretation
  • You’ll conduct structured surveys via calls, emails, the CRM system or any other more efficient way to collect information from different sources (webinars, events, colleagues, etc)
  • You’ll identify the target audience in new markets and build a qualitative database
  • You’ll analyse and manage the database: cleaning, qualification, enrichment, client’s segmentation, etc
  • You’ll prepare and present your reports with clear conclusions and recommendations
  • As a member of the team, Whise will greatly appreciate your additional contribution in the communication content and a close collaboration with the marketing and product development teams
  • When considering entering a new market, you’re able to perform competition analysis (including SWOT analysis)
  • You hold a master’s degree in marketing or economics
  • You are digital literate and passionate by new technologies
  • You’ve already used business analytics tools (PowerBI or Tableau)
  • You have a very strong analytical skills combined with a good business acumen. You’re able to interpret data and translate it in clear and concise conclusions and recommendations.
  • Pro-active and a doer, you get things moving and are not afraid to take a phone and call clients
  • You have 2-4 years’ experience in a similar function
  • You are willing to learn and improve your skills in this domain but also be involved in other matters within the company (marketing, product development, etc)
  • We are looking for a team player who can collaborate and communicate daily with all his colleagues
  • You’re Dutch and/or French speaking with a good understanding of both. You also have good English skills (spoken and written).
Organisatie- en afdelingomschrijving My client,  Whise NV, a fast growing and ambitious IT company, is specialised in supporting real estate agents with their innovative CRM platform. They are looking for a Clients and Market Analyst!As a partner of Whise, we take on the entire recruitment process.Interested in this position or you want to apply spontaneously at Whise? Send an email to  or apply via the button!Aanbod An ambitious technology SME at human scale, where they work hard and have fun (yes it’s possible!). And that means a great team to work with everyday!
A full-time position 5 days/week, with flexible time (2 days per week working from home)
You’ll have a direct and concrete impact on the company and its long-term strategy, with clear contribution to the growth
The opportunity to learn and grow with the company over time
A very complete package besides your monthly salary, that includes a mobility package (company car and/or other mobility benefits), a yearly bonus, a cafeteria plan, meal vouchers, etc.
Heb je nog vragen?
quentin lauwers Senior Recruitment Consultant, specialized in IT Analyst & Project management profiles 0489 26 03 11
Customer Research Marketeer - Brussels - fr/nl Vacature informatie
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