Client Service And Business Process Advisor

ZaventemIAuditing, accounting

Functieomschrijving
  • Assist the internal customers with their questions and from the understanding of their needs, offer a solution or redirect to the correct service or expert;
  • Follow-up on past requests and provide aftercare when needed;
  • Identify improvement opportunities or our internal processes based on your critical analysis and customer-centric mindset;
  • Contribute to meetings and workshops, leveraging your acquired insights and knowledge of the firm and its processes
  • Follow-up the implementation of processes while keeping their cross departmental impact in mind;
  • Functions as a buffer for other teams in Checkpoint;
  • Research topics in order to become a consulted expert in domains of interest
Profiel
  • You continuously look for opportunities of process optimizations;
  • You are eager to learn the various service lines (IT, HR, …);
  • You are that rare combination of someone who’s willing to help people with questions and continually seek to improve our service;
  • You demonstrate a customer centric attitude, are a good listener, polite and tactful;
  • You are capable to work on different domains simultaneously and like to solve problems;
  • You are a team player and can quickly connect the people with the questions to the people with the right answers;
  • You have a proactive mindset;
  • You are reliable and flexible, and willing to work in shifts (7:30-16:30 and 09:30-18:30);
  • You are proficient in English and speak Dutch or French fluently.
Organisatie- en afdelingomschrijving

Our client is a world leading professional services firm, providing accounting and auditing services, management consulting and legal and tax advice. In Belgium they are the largest professional service provider. Their offices offer services to multi-national and large organisations, public institutions and innumerable small, fast-growing companies. Thanks to a strong regional presence and our multi-disciplinary approach, they are ideally placed to meet the requirements of a wide range of public institutions and small and large companies.

Aanbod
  • An excellent package including competitive benefits;
  • A long term contract;
  • A challenging job in an environment with career opportunities. 
Heb je nog vragen?
Sofie Van Caudenberg Consultant Select Leuven +32 16 66 00 90
Client Service And Business Process Advisor Vacature informatie
63440
Administratieve ondersteuning & secretariaat
Vast contract
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