Customer Service Officer Italian-Dutch-English

HasseltIAndere sectoren

Functieomschrijving

As a customer service officer, you will work 3 nights a week (20h – 8h). Your main tasks will be:

  • Handling phone calls and emails: responding to the customer’s inquiries and intervening parties.
  • Gathering information and checking the data for accuracy and completeness.
  • Providing technical support and communicating with workshops.
  • Updating the customer and all other parties involved.
  • Monitoring and controlling agreements with all parties involved.
  • Follow-up of all contract-related issues within the established deadlines.
Profiel

For this job, we are looking for someone who has the following knowledge, experience and skills:

KNOWLEDGE AND EXPERIENCE

  • Language: German (proficient) & English (well)
  • Computer skills: Microsoft Office applications (Word, Excel, Outlook, …)
  • Technical knowledge (automotive, tyres, …) is a plus
  • No specific experience required

SKILLS

  • Communicate effectively over the phone
  • Problem analysis and problem solving
  • Customer- and results-oriented
  • Accurate and high work standard
  • Multitasker and stress resistant
Organisatie- en afdelingomschrijving

Our client is a multicultural and multilingual support platform. Every day, our team ensures that our customers’ broken-down vehicle or lorry gets back on the road as quickly as possible.

You will work in a small team in which you will be supported by a team lead and helpful colleagues. You will meet lots of new people with unique stories and backgrounds. And last but not least: you will grow and learn new things every day.

Aanbod You can count on a challenging and fulfilling job with many learning and growth opportunities. You will work in a multicultural environment with a great atmosphere and nice colleagues. You will work nights a week, which allows a ton of flexibility during the day for hobbies, grocery shopping or spending time with your family and friends. And of course, we offer a competitive salary in return for your hard work.
Heb je nog vragen?
Jean-Michel Lahaut Lead Consultant Office +32 4 274 51 35
Customer Service Officer Italian-Dutch-English Vacature informatie
108855
Administratieve ondersteuning & secretariaat I Verkoop & inkoop
Interim optie vast
Wat is mijn reistijd?

Solliciteren bij Select Jobs

Je solliciteert op onze website?

  • Je solliciteert op onze website?
  •  
  • Je ontvangt doorgaans binnen 1 werkdag een persoonlijk bericht
  •  
  • Is er een match? Kennismaking, testen en interviews volgen daarna
  •  
  • Ziet iedereen het helemaal zitten? Dan volgt er een voorstel
  •  
  • Je nieuwe werkgever heet je van harte welkom
  •  
  • Loopt alles na je start vlot? We volgen het graag op
Meer info over onze sollicitatieprocedure

Meer vacatures die je misschien interessant vindt