Help Desk Support

louvain-la-neuveIAndere industrieën

Functieomschrijving

We have an opening for an enthusiast Computer Technician with hands-on experience in PC diagnostics, repairs, rebuilds, refurbishment and field service.

The primary focus of the position is providing PC Support for internal clients (business) on their PC's, laptops, mobile devices, video conference equipment and printers.
Generally, you will spend your time assisting people with issues arising from everyday computer use. You might also do field work at our other locations based on projects or maintenance tasks.
Additional duties may be assigned and flexibility and customer service focus are the key attributes for success.

  • Respond to customer requests for assistance.
  • Manage / resolve helpdesk tickets.
  • Commission new Laptops / PC's.
  • Diagnose, repair, rebuild, and refurbish PCs, laptops, monitors, and other IT equipment.
  • Create images and prepare new computers or restage used ones.
  • Successfully complete assignments on projects or maintenance activities.
  • Part of your focus is field work and projects for our sites. From time to time, you may be assigned to projects or maintenance activities that occur at another location in Belgium.
Profiel

Possess a driving licence.
Thorough knowledge of Microsoft windows 7 and 10. Microsoft office products (Work, Excel, PowerPoint) and IT components
Basic understanding of PC network troubleshooting.

  • Have an eye for detail and strictly follow procedures
  • Exemplary “Customer Service”-attitude
  • Ability to lift and carry IT equipment weighing up to 20 kilos such as laptops, PCs, and printers
  • Ability to walk, bend, and crawl while working on IT equipment
  • Looking forward to work at customer sites located throughout Europe at short notice.
  • Must be a self-starter, motivated to excel, and willing to adapt.
  • Speak English and French, Dutch is a plus
Organisatie- en afdelingomschrijving

For an international company in the area of Louvain-la-Neuve, we are currently looking for a HELP DESK SUPPORT FR/ENG.

Aanbod

Permanent contract after temporary period !

Heb je nog vragen?
Bénédicte Dance Senior HR Consultant Select Mont-Saint-Guibert +32 10 75 05 30
Help Desk Support Vacature informatie
65292
IT Software Development
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